Meet MAX, Your Always-On AI Field Service Receptionist
MAX was built for hardworking field service businesses like yours. It picks up every call with a friendly, professional voice, books appointments, captures leads, and updates everything straight into your Swivl CRM, so you never miss a customer or a chance to grow.
Here's How Swivl Helps You
Setting up MAX is quick and easy
No tech skills needed. Just add your business details, pick a voice and script that match your style, and connect it to your Swivl CRM. You’ll be up and running in minutes, without the hassle.
Handle every call with a professional touch
MAX handles every call with a professional, human-like touch. It can answer common questions, book jobs, and make sure urgent calls are transferred to the right person on your team, all while giving your customers a great experience, 24/7.
Turn calls into booked jobs
MAX doesn’t just stop at answering calls. It captures all the key details from every conversation, qualifies leads based on your needs, and logs them straight into Swivl CRM, so you can follow up quickly and turn inquiries into booked jobs.
Make MAX sound like your brand
And the best part? You can customize MAX to sound just like your brand. Choose the voice, tone, and script that fit your business, and even train it with details like your services, pricing, and hours. That way, every customer gets accurate answers that feel personal and on-brand.
Grow With Swivl
Scale your plumbing operations without worrying about software limits. Swivl gives you free access to core features, unlimited users, and unlimited invoices.
Explore More Features
AI Receptionist
Instantly respond to customer inquiries with an intelligent AI that handles questions, books jobs, and provides information around the clock.
Website Builder
Showcase your services with a user-friendly, customizable website that reflects your brand's identity.
Mobile App
Equip your field technicians with real-time job details, updates, and customer information on the go.
Scheduling
Streamline task planning and assignment with an intuitive calendar and scheduling system.
Work Orders
Create, track, and manage all work orders seamlessly from start to finish. Ensure accurate documentation, timely completion, and clear communication.
Customer CRM
Maintain all customer data in one place, including contact information, job history, and preferences.
Digital Payments
Accept payments securely online, via mobile, or in person, making transactions easy for your customers.
Reports & Insights
Gain actionable insights with real-time data and performance metrics. Make informed decisions and track business growth.
Common Questions
Have more questions? Reach out anytime, we're
here to help you. Contact us
Blogs
View All Blogs
Field Technician Salaries in 2025: Top-Paying Roles, Skills & Career Growth
Challenges Faced by Field Technicians and How to Overcome Them
Top 10 Must-Have Field Service Software Features for Small Businesses in 2025
