Keep Everyone in the Loop with Alerts & Notifications
Keep your customers updated and your team on track at every step with real-time alerts & notifications.
Get Instant Job Update & Alerts
Keep your field team equipped with real-time updates and customer information via instant notifications & SMS.
Instant Priority Notifications
Never miss a beat with in-app push notifications for priority estimates and schedule changes delivered instantly to your team.
- Get instant push notifications for priorities.
- Take actions directly from the alert screen.
- View all notifications in one central place.
Automated Technician Alerts
Eliminate manual coordination. Swivl handles status updates and job alerts so your crew stays informed and on schedule.
- Automate job reminders and status updates.
- Sync field updates to the office instantly.
- Notify techs of new tasks without calls.
Professional SMS Notifications
Keep customers informed at every step with automated texts for bookings, on-the-way alerts, and job completions.
- Send "On My Way" texts with one tap.
- Automate booking and completion messages.
- Improve customer confidence and satisfaction.
Automated Payment Reminders
Stay on top of collections by triggering automated reminders for overdue invoices and recurring service payments.
- Send automatic follow-ups for payments.
- Reduce no-shows with service reminders.
- Turn happy customers into 5-star reviews.
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Stay connected without effort
Swivl’s field service automation handles your reminders and updates so nothing slips through the cracks while you grow.
Real-Time Task Completion
Get instant updates the second a technician completes a task or changes a job status in the field.
Custom Email Connectivity
Connect your own email to improve delivery confidence and maintain a professional brand presence.
Scalable SMS Automation
Use a pay-as-you-grow model for advanced SMS notifications that save you hours of manual calling every week.
Data-Driven Decisions
Use detailed technician time reports to identify inefficiencies and make smarter business choices.
Frequently asked questions
Everything you need to know about the product and billing.
You can automate booking confirmations, "on my way" texts, job completion alerts, and payment reminders.
Yes, sending automated service reminders ensures customers don't forget appointments or recurring service dates.
Absolutely. Swivl allows you to take actions directly from your in-app push notifications to handle priority estimates fast.
Once set up, it can save hours every week by eliminating the need to manually call customers for confirmations.
Yes, basic alert and notification features are part of Swivl's free core offering for small teams.
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