Great-Grandfather Built Colorado Springs, Now He is Building a Home Services Business

Josh Miller shares his compelling journey from construction work and flooring expertise to launching J Miller Home Services three years ago. His story demonstrates how combining deep technical skills with a reliability-first mindset creates a sustainable service business that thrives on referrals rather than aggressive marketing. From struggling to gain initial traction through platforms like Angie's List to building a loyal customer base of 15-30 regular clients, Josh reveals how patience, quality, and authentic customer service compound into steady growth. The conversation covers critical aspects of field service entrepreneurship including marketing on a shoestring budget, the power of truck signage, transitioning from platform-dependent lead generation to organic growth, and the strategic decisions around scaling without compromising quality. Josh also emphasizes community service, competitive pricing for struggling families and veterans, and the importance of maintaining work-life balance with his growing family.