Swivl Sessions - Episode No. 35

Breathing Life Into a Business: The Air Duct Dynasty Story

Streamlining Field Service Operations

With Stephanie and John Williams

If you had to describe Stephanie and John Williams, founders of Air Duct Dynasty in Kingman, Arizona, in one word..it would have to be FEARLESS.  You have to be when you start an incredible entrepreneurial journey like theirs with only twenty cents in their bank account! From those humble beginnings, they have built a thriving business centered on the belief that clean air changes lives.  In this episode of SWIVL SESSIONS, they discuss how drawing inspiration from the Duck Dynasty brand, they carved their own path in the air duct cleaning industry by focusing on quality service, customer relationships, and community engagement. Their story highlights how small businesses can thrive when they build their own rules, engage with their community, and stay committed to delivering lasting value.

Select Categories

Breathing Life Into a Business: The Air Duct Dynasty Story
From Layoff to Field Service Success: The Growth Story of an HVAC Entrepreneur
Every Day Is An Adventure: Sara Kasamanian and Mobile Entrepreneurship
Success Through Personal Loss: Overcoming Grief Inspires Family to Build Million Dollar Company
Scaling Without a Safety Net: Levi Baumgras Makes Serial Entrepreneurship Look Easy
Balancing Craftmenship with Chaos: The Double Life of Chris Cooney
“Can’t Take Shortcuts” – Quality Over Quantity
“Reliability: The Single Word That Defines Success”
Scattered and Smothered Plumbing Success: From a Life Changing Decision at the Waffle House To A Life of Impact Through the Trades
Success Stories: Evan & Russell’s Journey in Field Service Entrepreneurship | Swivl Sessions
Growth and Grit in Field Service: Bryan Landreth of North Alabama Plumbing Shares His Path
Discovering Success in Plumbing Entrepreneurship: Aaron Cleveland’s Journey | Swivel Sessions
Scaling Success: Lessons from a Handyman Entrepreneur in Kyle, TX
How to Succeed in Field Service: Insights by Roman Guerra of Roman’s Pressure Wash
“Winning Together: Building a Strong Network”
From Welding to Success: Jonathan Cabral’s Journey in Field Services
“Treat Your Customers Like Gold!”
“Finding a Need to Create a Market”
“Trust is HUGE!”
“Hard Work and Attention to Detail”
“I Never ‘Fail’, I Always Learn”
“Business is All About People”
“Consistency is Key!” – Building a Roofing Company on Solid Ground
“Bet on You: Back Yourself to Win”

About the show

Our podcast dives into the world of field service, bringing you inspiring stories, expert advice, and actionable tips to help you thrive. Whether you're a seasoned professional, an ambitious entrepreneur, or just someone curious about field service businesses, we’ve got something for everyone. Tune in to uncover fresh perspectives, learn from the best, and stay ahead in field service industry.

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Meet Our Hosts

Our trio of hosts brings a unique blend of expertise, passion, and storytelling to every episode.

Jeremy Edgar

Jeremy Edgar

Edgar is our resident sales guru, bringing his expertise from selling field service projects and offering valuable sales insights.

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Jon Tyson

Jon Tyson

Tyson brings a unique customer-focused perspective to the team, offering valuable insights from both residential and commercial viewpoints.

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Rob Heller

Rob Heller

Rob is our operations expert, bringing years of experience from building a successful plumbing company and offering valuable operational insights

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