$6M Handyman Business Founder Now Coaching Others
Ben Alexander
Owner
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YOUTUBEGuest Bio:
Ben Alexander
Ben Alexander is the founder of Trade Works Consulting and former owner of Hank's Handyman, which he scaled to $6 million a year with 25 trucks before exiting in 2024. With over 25 years in the Home Services industry, Ben started his career at just 19 after HVAC trade school and went on to do it all-sales, service, new construction, and operations. At Milestone, one of Texas's biggest Home Services companies, he helped grow their HVAC division from $5 million to $35 million in just five years, managing a fleet of 400 trucks across trades. When he couldn't find a truly customer-focused handyman service in the Dallas-Fort Worth area, he built one himself-Hank's Handyman-and turned it into one of the most respected brands in the market. Today, through Trade Works Consulting, Ben helps one-to-five truck Home Services entrepreneurs build systems, structure, and scalable businesses that don't rely on chaos.
Episode Summary
Ben Alexander's 25-year journey spans every corner of Home Services - from HVAC technician to helping build a $35M division at Milestone (400 trucks), to scaling and exiting Hank's Handyman at $6M annual revenue. Now the founder of Trade Works Consulting, Ben coaches emerging Home Services entrepreneurs after learning firsthand that handyman businesses are far harder to scale than most trades-with unlimited job scope, brutal labor challenges, and an industry flooded with "Chucks in trucks" who lack business systems. In this episode, Ben unpacks the hard truths behind scaling, from shocking labor realities (75% of contractors with records or no licenses) to why "don't scale chaos" became his business mantra. His story is a masterclass in turning technician hustle into structured, scalable operations-showing how the right systems, processes, and mindset separate the few who grow from the many who burn out.
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