Success Through Personal Loss: Overcoming Grief Inspires Family to Build Million Dollar Company

Jeff and Francesca Conklin

Jeff and Francesca Conklin are the inspiring husband-and-wife team behind Reflections Window and Gutter Cleaning, a million-dollar cleaning empire serving Portland, Oregon. Jeff brings 30+ years of window cleaning expertise starting from his Marine service and working with his brother-in-law's company, combined with 8.5 years in corporate software sales where he generated record million-dollar profits. Francesca contributes extensive administrative, office management, and sales experience from her corporate background. Their entrepreneurial journey was catalyzed by the tragic loss of their baby boy in 2011 after just three weeks of life, transforming their perspective on family priorities and leading them to build a business that allows them to be present for every milestone in their daughter Tavia's life. Starting in October 2019 with just a $300 loan from Jeff's mother for a ladder and a rented van, they've grown Reflections into a thriving operation that perfectly positioned them to capitalize on COVID-19's unexpected boost to the cleaning industry.