Swivl vs Jobber
An in-depth comparison of features, pricing, pros and cons, and use-case recommendations for field service businesses.
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Swivl starting price
Free forever
Jobber starting price
$49/mo
Swivl free plan
Yes
Jobber free plan
No
About each platform
Jobber
Est. 2011Jobber is a field service management platform founded in 2011 in Edmonton, Canada. It serves over 200,000 home service professionals and focuses on scheduling, invoicing, CRM, and client communication. Jobber is one of the most established players in the SMB field service software market and is known for its client hub, which allows customers to approve quotes, pay invoices, and request work online.
- Headquarters
- Edmonton, Canada
- Starting price
- $49/mo
- Free plan
- No
- Mobile app
- iOS & Android
Swivl
Est. 2023Swivl is an all-in-one field service management platform built for small to mid-size home service businesses. It includes work order management, scheduling and dispatch, CRM, invoicing, GPS tracking, a mobile app, and AI-powered tools — an AI Receptionist for 24/7 call answering and an AI Estimator for photo-based quoting. The Starter plan is free forever.
- Headquarters
- Atlanta, GA
- Starting price
- Free forever
- AI features
- Receptionist + Estimator
- Website builder
- Built-in
Swivl vs Jobber: feature-by-feature
Side-by-side comparison of every major capability.
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Pricing: Swivl vs Jobber
Every tier, every feature, side by side.
Swivl plans
Free tier availableStarter
Free forever
- 1 user
- Work orders
- Scheduling
- CRM
- Invoicing
- Mobile app
Growth
$49/mo
- Up to 5 users
- Everything in Starter
- AI Receptionist
- GPS tracking
- Online booking
Scale Pro
$149/mo
- Up to 15 users
- Everything in Growth
- AI Estimator
- Website builder
- Advanced reporting
Organization
$299/mo
- Unlimited users
- Everything in Scale Pro
- Priority support
- Custom integrations
Jobber plans
No free tierCore
$49/mo
- 1 user (+$29/user)
- Quoting
- Invoicing
- Scheduling
- CRM
- Job forms
Connect
$119/mo
- Up to 5 users
- Everything in Core
- Automated follow-ups
- GPS tracking
- Online booking
Grow
$249/mo
- Up to 15 users
- Everything in Connect
- Job costing
- Quote follow-ups
- Two-way SMS
Jobber: pros and cons
Pros
- Established platform with 200,000+ users and 13 years of development since 2011
- Strong client hub — customers can approve quotes, pay invoices, and request work online without creating an account
- Excellent quoting workflow with automated follow-up reminders
- Well-documented API and 20+ native integrations including QuickBooks, Stripe, and Mailchimp
- Reliable mobile app with offline mode for areas with poor connectivity
Cons
- No free plan — all plans require payment from day one, starting at $49/mo
- GPS tracking is only available on the Connect plan ($119/mo) or higher — not included in the $49/mo Core plan
- No built-in website builder — businesses need a separate tool like Wix, Squarespace, or WordPress
- AI capabilities are limited to basic quote text generation — no AI receptionist, no photo-based estimating
- Per-user pricing ($29/additional user on Core) can become expensive for growing teams
- No 24/7 AI call answering — missed calls outside business hours go to voicemail
What Swivl offers that Jobber does not
Swivl offers a free-forever Starter plan; Jobber has no free tier
Swivl includes an AI Receptionist that answers calls and books jobs 24/7; Jobber does not offer automated call handling
Swivl's AI Estimator generates professional estimates from job-site photos; Jobber's AI is limited to quote text suggestions
Swivl has a built-in website builder; Jobber requires a third-party website tool
Swivl includes GPS tracking on the $49/mo Growth plan; Jobber locks GPS behind the $119/mo Connect plan
Which is right for you?
The best choice depends on your team size, budget, and specific needs.
You're a solo contractor or 2–3 person team just getting started
Swivl is the better choice. The free Starter plan lets you manage work orders, scheduling, and invoicing without paying anything. Jobber's cheapest plan is $49/mo.
You run a 10–20 person team with established workflows
Both are strong options. Jobber has more years of refinement and a larger integration ecosystem. Swivl offers more AI-powered automation and a lower per-user cost at scale.
You need GPS tracking for your field team
Swivl includes GPS tracking starting at $49/mo (Growth plan). With Jobber, you'd need the $119/mo Connect plan — a $70/mo difference for the same capability.
You want an AI receptionist to handle after-hours calls
Only Swivl offers this. Swivl's AI Receptionist answers calls 24/7, books jobs, and sends follow-ups automatically. Jobber has no equivalent feature — missed calls go to voicemail.
You don't have a website for your business yet
Swivl includes a built-in website builder on the Scale Pro plan. With Jobber, you'd need to pay separately for Wix ($17/mo+), Squarespace ($16/mo+), or similar.
Swivl vs Jobber: final assessment
Jobber is a mature, reliable platform with 13 years of development and a large user base. It excels at client-facing features like online quote approval and automated follow-ups. However, it has no free plan, charges extra for GPS tracking, and lacks AI-powered tools like automated call answering and photo-based estimating. Swivl is the better fit for small businesses that want to start free, need AI automation, and prefer an all-in-one platform that includes a website builder. For larger teams already invested in Jobber's ecosystem with established integrations, the switching cost may outweigh the savings.
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What Field Teams Are Saying
About Swivl
“I'm not a computer guy, but I was assigned an account manager on day one and it's an actual person and I've been able to call email and text them for anything and like for help getting the system set up or explaining new features and even a little industry advice.”
Scott Williams
Owner Operator - B&W ElectricWhat field teams are saying about Swivl
“I was assigned an account manager on day one and it’s an actual person I’ve been able to call, email, and text for anything.”
— Scott Williams
Owner Operator, B&W Electric
“Swivl is so easy to use. It automates all those administrative functions that used to keep me in a chair. Now I can focus on building my business.”
— Chris Counts
Owner, Skyline Construction
“Swivl allows me to present our plumbing business in such a professional way with professional looking quotes. My guys can even collect deposits right in the field.”
— Victoria Johnson
Office Manager, J&J Plumbing
Swivl vs Jobber — frequently asked questions
Common questions about comparing Jobber and Swivl, including pricing, features, and migration.
Yes. Swivl offers all the core features Jobber provides — scheduling, dispatch, invoicing, CRM, and a mobile app — plus AI-powered tools (AI Receptionist for 24/7 call answering, AI Estimator for photo-based quoting), a built-in website builder, and a free-forever plan that Jobber doesn't offer. For small businesses, Swivl delivers more features at a lower price point.
Swivl starts with a free-forever Starter plan and paid plans from $49/mo. Jobber has no free plan — its cheapest option is the Core plan at $49/mo, which doesn't include GPS tracking or automated follow-ups. GPS tracking requires Jobber's $119/mo Connect plan. With Swivl, GPS tracking is included in the $49/mo Growth plan — a $70/mo savings for the same feature.
Yes. Swivl has native iOS and Android apps for field technicians. The app includes work order management, GPS tracking, photo capture, digital signatures, and real-time schedule updates — comparable to Jobber's mobile experience.
Yes. Swivl's onboarding team assists with migrating customer data, job history, and account settings from Jobber. Most businesses complete the transition within one week. Swivl also provides a dedicated account manager during onboarding at no additional cost.
Swivl includes four features Jobber doesn't offer: (1) AI Receptionist — answers phone calls and books jobs 24/7 without human intervention, (2) AI Estimator — generates professional cost estimates from job-site photos, (3) a built-in website builder for creating a professional business website, and (4) a free-forever Starter plan with no credit card required.
For teams with 20+ employees and established integrations with QuickBooks, Mailchimp, or other tools, Jobber's larger integration ecosystem may be an advantage. However, Swivl's Organization plan ($299/mo, unlimited users) is more cost-effective at scale than Jobber's per-user pricing, which charges $29/additional user on top of the plan fee.
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