Getting Started

Platform Layout and Navigation

Swivl's interface is built around a sidebar, a top bar, and a quick-create button. This article explains what each area contains and how to use them to navigate the platform efficiently.

Overview

Everything in Swivl is accessible from the sidebar on the left. Each module has its own section, and some expand to reveal sub-sections. The top bar sits above the content area and gives you access to search, notifications, and your account. Getting familiar with the layout makes day-to-day use much faster.

Who can access this

All roles though the items visible in the sidebar vary depending on your role and permissions.

The Sidebar

The sidebar is the primary way to navigate Swivl. It sits on the left side of the screen and contains the following sections in order:

Section

What it contains

Dashboard

Your home screen with business metrics and activity

Clients

Expands to show Leads and Customers

Work Order

Expands to show Jobs and Tasks

Estimates

Create and manage estimates

Invoices

Create and manage invoices

Payments

Track payouts and incoming payments

AI Receptionist

Manage your AI phone answering setup

Message Center

Coming soon

Marketing

Expands to show AI Website Builder, Reviews, and MAX Ads

Marketplace

Browse add-ons and new features

Swivl MAX

Expands to show AI Rules and Training Center

Product & Services

Your catalogue of services and pricing

Inventory

Expands to show Assets, Materials, and Suppliers

Subcontractors

Manage third-party contractors

Reports

Expands to show Sales Commission, Time, GPS, and Jobs

Settings

Expands to show Company Profile, Team & Access, Communication, Tags & Service Areas, Integrations, and Templates Library

Billing & Usage

Manage your subscription and credits

full dashboard

Collapsing the sidebar

Click Minimise at the bottom of the sidebar to collapse it to icon-only mode and give yourself more screen space. When collapsed, hover over any icon to see a tooltip. Click Minimise again to expand it.

The top navigation bar

The top bar spans the width of the screen and contains:

  • Search: find customers, jobs, leads, invoices, and more across the entire platform
  • Credits balance: the coin icon shows your available credits; click it to see a breakdown
  • Notifications: view alerts and activity updates
  • User avatar: access your profile and account settings

The + Create button

Near the top of the sidebar, the + Create button lets you quickly create new records from anywhere in the app. Clicking it opens a dropdown with the following options:

  • Customer
  • Task
  • Job
  • AI Estimate
  • Estimate
  • Invoice

The options shown depend on your role and permissions.

image-dashboard

Tips

  • The sidebar items you see depend on your role if a module is not visible, check with your Super Admin about your access level.
  • Use the Search bar in the top navigation to find any record quickly instead of clicking through the sidebar.
  • On mobile, the sidebar appears as a drawer that slides in from the left.

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