Subcontractors

Subcontractors overview

The Subcontractors page is your central hub for managing all external contractors, from adding new accounts and tracking activity to keeping contact details and profiles up to date.

Overview

The Subcontractors module lets you manage all the external contractors your business works with. From here you can add new subcontractor accounts, track their activity, and keep their profiles up to date all in one place.

Who can access this

Role

Access / Permissions

Super Admin

Full access to view, create, edit, and delete subcontractor accounts

Admin

Full access (same as Super Admin)

Lead Technician

View-only access

Technician

View-only access

Getting to the Subcontractors page

Navigate to Subcontractors from the main menu. You will land on the subcontractor list view.

subcontractors-view

What you'll see

Summary cards

At the top of the page four cards give you a quick snapshot of your subcontractor base:

  • Incomplete Profile: the number of accounts missing required information. Completing these helps you get the most out of Swivl
  • Active Accounts: the number of subcontractors currently marked as active with a 30-day trend indicator
  • Inactive Accounts: the number of deactivated subcontractor accounts with a 30-day trend indicator
  • New Subcontractors: how many subcontractor accounts were added in the last 30 days with a trend indicator
summary-cards

Subcontractor list

Below the summary cards you will find a searchable, paginated table with the following columns:

Column

Description

Subcontractor Name

The account name

Account Manager

Assigned account manager(s)

Sales Manager

Assigned sales manager(s)

Account Tags

Colour-coded tags for categorisation

Service Areas

Zones the subcontractor covers

Status

Active or Inactive

Actions

+ button to create a Task, and a three-dot button for Edit and Delete

subcontractors-view

Search and filter

Use the Search by Subcontractor Name bar to find a subcontractor quickly. Click the Filter icon to narrow results by status, tags, or other criteria.

Quick-view side panel

Click any row in the table to open a side panel showing the subcontractor's address details, contact details, and business details including their latest invoice, latest estimate, and ongoing tasks without leaving the list. Click View Profile to open the full subcontractor profile.

Importing subcontractors

If you have existing subcontractor data, click the Import button at the top right of the page to upload a CSV file and create multiple accounts at once.

Tips

  • Keep subcontractor profiles complete so your team can quickly find contact and address information when assigning work
  • Use Account Tags and Service Areas to organise subcontractors by trade, specialty, or geographic region
  • Check the Incomplete Profile card regularly and update any accounts that need attention
  • Use the quick-view side panel to check a subcontractor's latest activity without opening their full profileRelated articles

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